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Cartersville Medical Center

Medical Records

Looking to obtain a copy of your medical records?

We offer two ways to access your medical record:

MyHealthOne Portal:

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access MyHealthOne

Download Paper Forms

If you are interested in obtaining a copy of your medical record (s), please print and complete the Authorization for Release of Protected Health Information.

  Download Medical Release Form

  Descargar Formulario de Autorización Médica

Upon completion, please fax or mail the form to CIOX, our release of information provider. Per Georgia statute, there may be a charge for providing the copy.

Please allow 7 to 10 business days to process your request.

Contact Information for CIOX

PO Box 922788
Norcross, GA 30010-2788

Phone: (877) 403-8825
Fax: (855) 616-3822
Office Hours: Mon - Fri: 8:30am - 5:00pm