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Cartersville Medical Center
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Medical Records

Looking to obtain a copy of your medical records?

We offer two ways to access your medical record:


MyHealthOne Portal:

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access Patient Portal


Paper Copy of Medical Records:

Please complete the following steps to obtain a paper copy of your medical records:

  1. Print and complete the Medical Records Release Form.
  2. Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
  3. Mail, fax or personally deliver your paperwork to the facility where you were treated.

Mail

Atlanta HCA Shared Services – HSC Release of Information
Attn: Healthport
PO Box 922788
Norcross, GA 30010

Phone: (877) 403-8825
Fax: (855) 616-3822


For further information or assistance call (877) 403-8825.


Download Forms


Medical Records Release

English

Spanish



Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax a written request on their letterhead to (855) 616-3822 indicating the patient's name, date of birth and date of visit in the facility. For assistance call (877) 403-8825.


Insurance, Attorney, Disability and Third Party Requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service and mailed to the address below. We cannot accept faxes and email requests.

Mail request to:

Atlanta HCA Shared Services – HSC Release of Information
Attn: Healthport
PO Box 922788
Norcross, GA 30010

Phone: (877) 403-8825